Refund policy

We offer a 30-day return policy on every item, including sale items. You have 30 days after receiving your order to request a return.

To be eligible, the item must be unworn and unwashed, in the same condition you received it, with tags attached and in its original packaging. Please keep your receipt or proof of purchase.

To start a return, email us at officialslikgroup@gmail.com with your order number. If your return is accepted, we will send you a return shipping label and instructions on where to send your package. Items sent back without first requesting a return cannot be accepted.

Damages and issues

Please check your order when it arrives and contact us right away if the item is defective, damaged or not what you ordered, so we can make it right.

Non-returnable items

Gift cards cannot be returned.

Exchanges

The fastest way to get a different size or color is to return the item you have and, once the return is accepted, place a new order.

EU and UK customers

If you live in the European Union or the United Kingdom, you also have the legal right to cancel your order within 14 days of receiving it, for any reason. This right is in addition to our 30-day return policy.

Refunds

We will let you know once we have received and inspected your return, and whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card provider may need a few extra days to post it. If more than 15 business days have passed since your return was approved, contact us at officialslikgroup@gmail.com.